Milpitas neighborhood · 24/7
Parktown: a sixties tract where the frames have settled and the bolt now catches the edge of its hole
A sixties tract of single-family houses on flat streets: an attached garage facing the road, a service door in the side wall of it, a front entry set back under a short porch, and a sliding door onto the patio at the back. Three ways into one house, and only one of them was ever thought about. Sixteen minutes.
4.9 / 5· 207 reviews from Milpitas and the north end of the valley
~16 min
Avg. arrival
$89
Service call
24/7
Availability

Sixty years of ground movement is the thing that brings most calls off these streets, and it does not announce itself. A door that used to swing shut and lock with one hand now needs a hip against it, then a shove, then a lift of the handle, and the household adapts so gradually that nobody registers it as a fault. What is happening is simple: the frame has moved a quarter inch, so the bolt no longer drops into the middle of its hole and lands on the edge of the plate instead. Forcing it works for a year or two, and then something gives, usually the strike screws or the bolt itself. Moving a strike and squaring the leaf is an hour of work and it is the cheapest visit on this page. If the bolt itself is worn or bent, replacement hardware is $126–$338.
Every house on this tract has a second entry that most households would struggle to date their last use of: the service door in the side wall of the garage, facing the fence, in full sun from noon onward. Its cylinder has been baking out there since the tract was new and there is a fair chance nothing has ever been done to it. So the key drags, then wants jiggling, then wants two hands, and eventually somebody decides the lock is broken. Nearly always it is dry pins and a lifetime of dust instead. Cleaning it, servicing it and pinning it to run on the same key as the front entry is $30–$47 per cylinder, and it is money best spent before the evening the powered door refuses to lift and that side entry turns out to be the only way in. The motor, the springs, the cables and the panels of the big door are a different trade, and you hear that on the phone rather than after a call-out.
The other door people forget is the slider at the back. On a tract of this age the original patio slider runs on worn rollers with a latch that hooks rather than bolts, and a door that will not roll properly cannot latch properly. There is no honest way to price that sight unseen, which is why the range is a range: a new latch and a keeper that lines up sits near the bottom of $126–$338 and a full replacement of the hardware sits near the top. If a door on this property has been forced, the repair is one visit and $172–$455 covers the jamb back through to the stud, a strike with long screws into framing, a fresh cylinder and a bolt that reaches again, with each part on its own line for whoever files the claim.
Two cars to a house and a wide apron in front of each means a real share of the work here happens on concrete rather than at a door. A key that went into a coat pocket and then into the trunk. A remote that survived four winters and then simply stopped being answered. An older car carrying exactly one key, because the dealer's price for a second was easy to keep putting off. Opening a car is $106–$199, programming a remote where it sits is $94–$199, cutting and coding a key once the last one is gone is $156–$429, ignition work is $186–$468, and a motorcycle under a cover beside the garage is $126–$295. The distance between the second and third of those figures is the whole argument for making the spare on a Saturday afternoon.
Say which of the three doors stopped you: the front entry, the service door in the side wall of the garage, or the slider at the back. If a door has to be shoved before it locks, mention it, because that is a frame and a strike rather than a lock and it changes what comes off the van. For a vehicle on the driveway, give the make, model, year and color, and say whether any working key still exists.
Nearby
Over the hill, the same van
FAQ
Asked about Parktown
Our front door has to be pushed hard before the key will turn. Is the lock failing?+
Usually the lock is the innocent part. The frame has settled far enough that the bolt is landing on the edge of its hole instead of dropping into it, so the door has to be held in exactly the right place for the cylinder to turn. Squaring the leaf and moving the strike fixes it, and long screws go into framing behind the jamb while the van is there. If the bolt has been bent by years of forcing, hardware is $126–$338 and you are told which of the two it is with the door open in front of you.
Nobody can find the key to the garage side door and the power was out last week.+
Those two facts belong together, because that side door is the way in when the big powered door will not lift. The cylinder gets cleaned and serviced and then repinned onto your house key at $30–$47, so there is one key for both doors rather than a missing one. Where the plug has worn past pinning, replacement is $126–$338 and you hear that with the lock out of the door. The opener motor, the springs and the cables are a garage door company's work and we say so before anyone drives out.
The spare key is with my brother and he is stuck on the freeway. How long until someone is here?+
Sixteen minutes to this neighborhood, which is generally faster than anyone coming across the interchange from the other side of it. A house lockout is $129–$246 with the $89 call-out inside the number, plus $48 if it is between eight and midnight or $86 after midnight, all of it quoted before the van moves. Bring identification with the address to the step. If you would rather he kept a key that actually works, repinning every exterior cylinder onto one key is $30–$47 each.
Open 24 hours, 7 days
Name the door, and say who else has a key for it
Milpitas, at any hour, every day of the year. A front door in the tracts, a gate at a complex, a garage service door, a storefront in Midtown or a car in the mall lot — that decides the work, and the work decides the figure. The figure comes back on the same call with the $89 call-out and the clock already inside it, and it is the figure on the receipt. Ninety days on the labor, in writing. The van is already on this side of the interchange.